Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our [Privacy Policy] which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory  authorities if you have a complaint.

Who we are

This website is operated by TropisBox Ltd.

Our website

This cookie policy relates to your use of our website, www.tropisbox.com and tropisbox.co.uk (wholly owned by TropisBox Ltd).

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which
means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).

You can withdraw any consent to the use of cookies or manage any other cookie preferences in our cookies page. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The exact names of cookies we use on our website may change overtime, however, the descriptions below set out the types of cookies that operate on our website.

  • Strictly necessary cookies. These are Cookies that are required for us to operate our website. They are necessary for the safety, security, and integrity of the site. As an example, they help support the structure of the progress that we display to you, they help improve navigation and allow you to return to pages that you have previously visited. This type of Cookie only lasts for the duration of the time you are visiting the website. When you leave the website, they are deleted automatically.
  • Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors interact with our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Our performance cookies cannot identify you as an individual. Some of the Performance Cookies we use include (but not limited to) Google Analytics and HotJar.
  • Functionality cookies. We use these to recognise you when you return to our website. What that means is that we personalise our content for you, greet you by name and remember your preferences (for example, recently viewed products).  These Cookies will remain on your device until you choose to clear it.  If you choose to do this, you will need to enter your details each time you visit the site.
  • Targeting cookies. These Cookies will collect information about your browsing habits and allow us to show you adverts while you are browsing our site and other sites on the internet.
    They are set by us or by carefully selected third parties.  They help us to understand the performance of our marketing activities and improve the relevance of the adverts that you see. Some of the Targeting Cookies we use include (but not limited to) Facebook Pixel and Double Click from Google.

Third party access to the cookies

The cookies we use will only be accessed by us and there no third-party access to our cookies. However, some third parties such as advertising networks or providers of external services like web traffic analysis may also use cookies, over which we have no control over. These cookies are likely to be performance cookies or targeting cookies.

How to turn off all cookies and consequences of doing so

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the
functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact us if you have any questions about this cookie policy or the information, we hold about you.

If you wish to contact us, please send an email to [email protected]

Changes to this policy

This policy was published on February 2023.

We may change this policy from time to time, when we do, we will inform you via a notice on our website.